Program Manager Research
Boston, Massachusetts
Organization Facility: Beth Israel Deaconess Medical Center Category: Medical/Clinical Research Job ID: JR63165 Date posted: 11/20/2024Job Type: Regular
Time Type: Full time
Work Shift: Day (United States of America)
FLSA Status: Exempt
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
Develops, implements, manages and evaluates the administrative operations and resources of a research program.Job Description:
Essential Responsibilities (but not limited to):
- Serves as the administrative resource and liaison for the program, interacting with all levels of personnel, both internal and external.
- Is knowledgeable in all aspects of assigned research trials to be able to evaluate questions and problems.
- Ensures that all program policies and procedures are developed and up to date.
- Maintains daily correspondence (via email and phone) with all team members and external study/project sponsors in a professional and timely manner, archiving records of correspondence per NIH, FDA, and/or other applicable Federal, State, and local regulations.
- Develops program-specific performance measures to assess effectiveness and success of program components. Implements data collection processes and communicates performance through periodic reports to working and executive groups.
- Has the authority to direct and support employees daily work activities. Has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action and performance reviews. Direct Reports: 4-6 Indirect Reports: None
- Assists in planning, monitoring and/or managing budget in functional area of department.
Required Qualifications:
- Bachelor's degree required; Master's degree preferred.
- 3-5 years related work experience required, 0-1 years supervisory/management experience required.
- Experience in program and/or project development and implementation.
- Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.
Competencies:
- Written Communications: Ability to communicate complex information in English effectively in writing to all levels of staff, management and external customers across functional areas.
- Oral Communications: Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others.
- Knowledge: Ability to demonstrate broad and comprehensive knowledge of theories, concepts, practices and policies with the ability to use them in complex and/or unprecedented situations across multiple functional areas.
- Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.
- Customer Service: Ability to lead operational initiatives to meet or exceed customer service standards and expectations in assigned unit(s) and/or across multiple areas in a timely and respectful manner.
Physical Nature of the Job:
Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally.