Scheduler II, Executive Health Department
Burlington, Massachusetts
Organization Facility: Lahey Hospital and Medical Center Category: Staffing / Scheduling Job ID: JR64278 Date posted: 11/18/2024Job Type: Regular
Time Type: Full time
Work Shift: Day (United States of America)
FLSA Status: Non-Exempt
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
Scheduler II, Executive Health DepartmentMonday through Friday, 8:00am-4:30pm
Coordinates the scheduling for patient procedures and services.Position replacement is critical for GIM Burlington, responsible for 54 provider templates,36 resident templates, 4 colaborative care clinicians, 6 pharn D, currently onboarding 5 new providers with weekly template changes, and two nurses station templates . Daily template changes. Mico manages templates daily for maximum scheduling capacity. GIM has a average of 105% booking rate , success of having template manager embedded in the department.
Job Description:
Essential Responsibilities including but not limited to:
1. Schedules patients for procedures; post-operative appointments, pre-admission testing, testing, surgery, follow up and wait list process. Notify patients in-person and via mail of scheduled procedures. Ensures all communications are timely and provide complete details of procedure, location, and time and required. Provides patients with information pertaining to testing and surgery.
2. Maintains multiple applications for scheduling of procedures & collection of patient data. Schedules location of procedure, medical staff & clinical resources. Completes accurate & timely journal entries. Collaborates with both internal & external partners to obtain resources. Maintains physician &/or surgeon's schedule. Registers patient & ensures demographic data is entered accurately.
3. Communicates schedules on a daily basis. Reviews with advisor. Updates staff with revisions. Posts schedules.
4. Acts as liaison to with internal departments and external resources and agencies.
5. Coordinates to ensure all paperwork is complete and preauthorization has been obtained. Obtains and processes referrals for procedures.
6. Oversees documenting of procedures and resources. Maintains and tracks service and procedure to ensure procedures and equipment usage are captured. Generates log for review and enters revisions. Coordinates to ensure all paperwork is complete and preauthorization has been obtained.
7. Contracts with vendors to coordinate delivery of equipment. Coordinates delivery to patient's residence. Ensures resources for procedures are maintained and available for scheduled procedures
Required Qualifications:
• High School diploma or GED required.
• 3-5 years related work experience required.
• Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.